Terms and Conditions

Sheet Sales

All prices quoted are for individual sheets and are exclusive of Goods and Services Tax (GST). Sheets of the same size may be combined for the quantity discount price.

NB: Some sheets ordered with adhesive cannot be returned for credit. If in doubt please check with sales staff before ordering.

Colours

Colours shown on this website are to be used as a guide only.

Terms

Strictly net 30 days from end of month.
Discounts do not apply to accounts overdue.
Accounts with a balance overdue will revert to C.O.D. until proper credit is re-established.
Any account that remains inactive for a period of 90 days will revert to C.O.D.
Discounts apply only to standard packs. A charge per item is applied for broken packs.
A minimum $3.00 packing/insurance fee per parcel applies to all orders.
We reserve the right to adjust prices without prior notice.

Tax

Prices quoted are exclusive of GST.
Tax will be added at the appropriate rate.

Freight

Freight charges will be added to invoice. Please advise shipping method, otherwise all orders will be shipped by the most appropriate method.
Packaging/insurance fee applies to all orders – a minimum of $3.00 per parcel.
GST will be added at the appropriate rate.
Please advise if the parcel is OK to leave.
Re-delivery fees or extra charges by couriers will be the responsibility of the customer.

Claims

Claims must be forwarded within 10 days of receipt of goods.
No goods accepted for return after 30 days.
For goods incorrectly ordered, a minimum handling fee of $10.00 will be applied to goods being returned for credit, at the discretion of O’Brien Engineering.
Please note that some sheets ordered with adhesive cannot be returned for credit. If in doubt please contact our staff before ordering.
All orders require written confirmation. Special cut plates cannot be credited if ordered incorrectly. Please provide invoice numbers if a credit is sought.
Prior to goods being returned, arrangements are to be made with O’Brien Engineering.
Any claims for damaged or missing cartons, packages, etc. must be filed immediately with the Delivery Agent.
We are not responsible for freight that is delayed.
If orders are to be repeated, special cut plates will not be accepted for return or refund.

Small Order Charge

The minimum order value is $30.00 excluding freight, handing, packaging fee and GST.
Orders with a value of less than $30.00 will incur a small order charge of $5.00.

Accounts

International customers must pay for any bank charges. Preferred method of payment is by credit card.
Initial Accounts – goods will be dispatched on receipt of payment.
Payment is available by cheque, direct deposit, Visa or MasterCard.
Appropriate fee will be charged for returned cheques.

Direct Deposit Details

If using this facility, please fax or e-mail confirmation.
BANK: Commonwealth Bank of Australia (CBA)
ACCOUNT NAME: O’Brien Engineering Pty Ltd T/A Name Plate Supplies
BSB: 062-245
ACCOUNT No.: 10218360