FAQ Time! Customer Questions & Answers!
General Laser cutting
Video Description:
We have a lot of fun putting these Ask O’Briens videos together, so here’s another one fresh off the laser.
In this, I’m tackling a few more of your weird and wonderful questions about laser-cutting, engraving and metal fabrication…
- How can I fix heavy signage to a wall?
- Is there a minimum order quantity?
- Can you re-use DXF files from previous orders?
- And more…
It’s a quick watch, so hit the play button if you’ve got a minute.
Video Transcript:
When you’ve got a thicker job or something large scale, or maybe it’s just really big, how do we assess the best way to fix it? Depending on the application, maybe we’ve got something that’s engineered and you can give us those specs. If not, we might be able to guide you in certain processes that best suit the application. I.e., if you’ve got 10 mil brass for us, we find that drilling and tapping and then applying a stud to the back of that, that mechanical fixing is far stronger than anything else we can offer. But maybe you only need 2 mil thick stainless, and they’re quite small, but you want them stood off the wall. In that scenario, we would use a CD welded stud because they’re strong, they’re small, and it still means you can stand the sign off the wall. So again, it comes back to application and how it best suits not only the material and the application, but also what the customer’s after. Quite often we get asked, “What’s your minimum order? Can I order one? Can I order 1,000?” The answer is yes to all of them. If you need a prototype, we’ve got you covered. If you only need one plate, we do it day in and day out; it’s not an issue. The way O’Brien’s operates is we’ve always looked after the little guys and still large volume. So, if it’s a one-off prototype that’s gearing you up for a thousand pieces, we’ll help with both. It’s not an issue and we’re glad to do it. You’ve ordered the job before and it’s something that you’d like to do again. Ideally, it’s always safe for us to see the file again and ensure that we can cross-reference it and make sure that there’s no crosswires of what we’re cutting. At the end of the day, it’s a very unique process and it’s very accurate. So, if the drawing’s wrong or whatever it may be, it’s going to cut to exactly what’s supplied. So, it deletes any possible headache and ensures that you get what you require. What’s the weirdest inquiry I’ve had? I can’t say that on camera. No, it’s all run-of-the-mill stuff for the most part. We don’t typically see the end result of what it is that we’re cutting, but quite often it might just be a specialty plate or some signage. There are parts sometimes we have to sign NDAs and we don’t actually know what the end result is. One of the weirdest or most memorable items that I’ve seen come through here that we’ve laser cut was actually some really cool skulls with flames. Ultimately, we cut them in the thousands and they went on to the set or the props for Mad Max, which was really cool. I’m a movie enthusiast. There is a video about it, but we did wonderful. We’ve probably done them all or helped with them; I just don’t know where they go for the most \[part\].Related Videos
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